Terms & Conditions


Please read carefully these Terms and Conditions which specify the nature of operations for RAFT Bazaar. By using our website and mobile application, you show your consent to these Terms and Conditions. Please do not use this website if you disagree with any of the below mentioned Terms and Conditions:

Personal Information

  • You should be at least 18 years of age to be qualified for signing up with Raft Bazaar.
  • All personal data provided by you should be accurate, complete and up to date.
  • In case of any change in personal information provided by you, you must immediately update your personal details by going to My Account àEdit Information
  • During Sign Up, you will be asked to create a password for your account. It is your responsibility to ensure the confidentiality of your password. All transactions taking place from your Account would be assumed to be authorized by you.
  • You must change your password immediately if you detect any suspicious transaction or order placement from your account.
  • If at any point, we feel the security of our site is being breached due to misuse, your account will be suspended immediately and user may or may not be denied access in the future.

Intellectual Property

All content present our website and mobile application, including but not limited to our logo, text and visual design is either owned by or licensed to RAFT Bazaar. Reproduction of any material present on our website and mobile application is strictly prohibited in the absence of a written permission.

Limitations

You are strictly restricted from:

  • Publishing website and mobile application’s material on any other media.
  • Selling or commercializing any website / mobile application material.
  • Using our website and mobile application in any way that can be harmful to RAFT.
  • Using our website and mobile application in any way that can have a harmful impact on other users of the website and mobile application.

Order Cancellation

  • Should you decide to cancel an order, it is your responsibility to do so before you receive an Order Dispatch notification from us. No cancellations can take place once the order has been dispatched.
  • RAFT Bazaar reserves the right to refuse or cancel certain orders as deemed appropriate.

 Payment

  • All payments must be made in full and in cash (only in PKR) at the time of delivery.
  • You can only use one promotional or discount offer at a time. Discount Coupons cannot be sold, refunded, exchanged or returned.
  • All prices, deals, promo codes and delivery charges posted on our website and mobile application are subject to change without formal notice.

Delivery Charges

Price of Purchase Delivery Charges
Less than Rs. 100/- Rs. 25/-
Rs. 100 – 249/- Rs. 50/-
Rs. 250 – 499/- Rs. 75/-
Rs. 500+ Rs. 100/-

 

Return Policy

  • All items must be returned immediately at the time of delivery.
  • There are no additional charges on product return.

Delivery

  • We currently only deliver to in Islamabad & its adjacent areas.
  • Our Delivery Timings are: 9AM – 11 PM. We start processing orders from 9 AM and do not accept any orders after 11 PM. Any order placed after 11 PM is automatically transferred to the next day.
  • In case of a delivery delay due to unforeseen circumstances, you will be notified beforehand.
  • We will deliver at the time and location specified by you. Our rider will wait for a maximum of 15 minutes for you to receive your order. In the case of a no-show, we will reschedule your delivery as per your suitable time with an additional charge of Rs. 50/-

 

RAFT Bazaar holds the discretion to amend, revise or update any of these Terms and Conditions. You are required to visit our website and mobile application regularly and keep yourself informed of any such changes.


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